TERMS & CONDITIONS

Coggo terms and conditions for website and design projects are described here.

 

The terms are for all works undertaken by Coggo. 

 

Coggo and Coggo Design are trading names of Titan ES Ltd.

Before the Work Starts
 

  1. A specification is agreed before any work on a project starts. This will be decided together and will be determined before a price is given for the project. If we provide you with an estimate for work before a full specification is provided, this is only an estimate. The price may change when the full specification is decided. A full specification would normally need all website content to be provided and the functionality agreed.
     

  2. After a specification is agreed, a price and estimated start and completion date will be provided to the client (providing deposits are paid on time).
     

Payments and Deposit
 

  1. After a price is agreed, a 33% deposit will be invoiced; it must be paid and cleared in before any work starts
     

  2. The remaining 67% will be invoiced after our involvement in the project is complete, regardless of the involvement of other parties. The final payment of 67% must be paid within 7 working days (as specified on invoices) of our involvement in the project being complete.
     

  3. If the project takes longer than 1 month, we may ask for an interim payment(s) based on the work completed. Interim payment(s) will reduce the final 67% payment.
     

  4. The deposit is only refundable if no work starts.
     

  5. For smaller jobs, the deposit is at our discretion and may vary.
     

  6. If, at any stage, you change your mind about what you want to be delivered and are not happy with the direction our work is taking you'll pay us in full for the time we've spent working with you until that point; and we would agree to terminate the project.
     

  7. The ownership of any website, logo, image or any other work will only be handed over once full payment has been made.
     

  8. We are VAT registered.

     

Completion Date
 

  1. I will make every effort to meet the agreed completion date. Sometimes, circumstances change and if for any reason I cannot meet the agreed completion date I will endeavour to notify you in plenty of time.
     

  2. Any requests for extra work or changes to the project must be supplied in writing (for example, by email).
     

  3. Requests for extra work or changes to the project specification after the specification is agreed, or are requested after the project has started, will affect the agreed completion date and agreed price. Any requests for extra work or changes to the project will be quoted for and, if agreed, will be invoiced in advance as an interim payment.
     

  4. If, for whatever reason, the client would like to move the completion date to an earlier time than agreed, a “rush fee" will apply, although this will be agreed before the rush work is started.
     

  5. In addition to testing and checks that we carry out, it is the client's responsibility to check over the finished project.
     


Technical Standards

  1. We build the website to follow current web standards (within the agreed specification and budget). It will be tested to support the latest versions of Microsoft Edge, Safari and Google Chrome. If you need further browser support, this should be discussed at the start of the project and can be included in the original quote and price.
     

  2. I test the site on Windows and Mac platforms.
     

  3. If the site specification includes a mobile device friendly design (a responsive design), I will test the site on Android smartphone, tablet, and an Apple iOS device. Other testing can be arranged but will add to the costs.
     

The Last Bit

  1. The payment of any deposit acts as an agreement for the above terms